Travel Agent Information

General Reservations

If you would like assistance from our hotel staff booking a non-GDS reservation, please call 800.474.3772.

GDS Help Desk

If you have questions about making a GDS reservation using Amadeus, Apollo/Galileo, Sabre or Worldspan, please call the GDS Help Desk Support Line at SynXis at 877.367.2269. Agents are available to assist you 24 hours a day.

Commission Assistance

Hotel Sierra utilizes Perot Systems for all commission processing. Please contact the hotel you booked if you have questions about a commission. They will be happy to assist you and can even process a commission payment if necessary.

Chain Code

All Hotel Sierra locations listed under the US chain code.

Commission Policy

Travel agent commission is payable at 10 percent on all rates up to 29 nights excluding established non-commissioned rates.

GDS Codes for Travel Professionals

All Hotel Sierra locations are represented in Apollo/Galileo, Amadeus, Sabre and Worldspan. Each location is also listed in the Pegasus distribution system. Please see the list of codes by hotel below.